'Exceeded my expectations. I was originally nervous of what may unfold in the course but it was a safe, fun environment.  Suzanne has a brilliant understanding of the participants and all the stories are relevant and tailored to each of us  Would highly recommend the course to anyone that works with people.'

'Course went above and beyond my expectations – particularly addressing behavioural management principals.  “OPRAH of Conflict” Your training is fabulous.  I would recommend this to anyone wanting awareness to relationships of any kind.'

'Fantastic examples, relevant for day to day experience.  The course was fun to attend.I would recommend everyone to do it.  Useful information that can be used at work and in your personal life.'

'Suzanne was an excellent facilitator – actually the best trainer I have ever been in a group with.  The course content was excellent – absolutely exceeded my expectations.  Suzanne is a legend, puts people at ease – explains scenarios with interaction and relevant stories – such a pleasure.  Thank you.  I wish it went for 5 days!!'

'Everything that was covered in the past 2 days was exteremely relevant and effective.  Helps me see others differently and how I am responsible for my own actions.  Suzanne was absolutely fantastic.  Engaging, motivational and allows you to think outside the box.  I really appreciate the input and true experiences shared.  Everything was applicable and has influenced me to be a better communicator!!'

'The course was enlightening....Suzanne was extremely personable and knowledgeable and I found it easy to relate. This course has boosted my confidence and given me perspective on myself and my interaction with others.'

'Thank you Suzanne – I really enjoyed meeting you and attending this course.  Suzanne was a fantastic facilitator.  I enjoyed this course and found it very informative and useful in everyday dealings with people.'

'Suzanne was great – she was able to provide us with information in a relatable, interactive and educational way. I learnt a great deal that can easily apply in my personal and professional life. Very valuable training.'

'Suzanne was extremely knowledgeable and the workshop skills were certainly useful.  Suzanne was very engaging and I thoroughly enjoyed the course and would not change a thing.'

'I think Suzanne really packed a lot of really good information but also included and encouraged a lot of the meaningful interaction within the team.'

'Great facilitator – really honest And vibrant and worked the room really well so everyone participated and got involved.'

'This training will definitely improve people and enhance their conflict resolution skills.'

'Suzanne was fantastic.  A real person, using real scenarios to better support the material that was produced.'

'Suzanne was engaging and read the audience well. Well run and engaging. Lots of information and useful tools to use in the workplace. Most useful was the should manual and framing feedback.'

'Very engaging presenter that allows you to think both personally and professionally about your communication.'

'Fantastic facilitator. Very relatable to everyday situations. Would recommend this to others to help be more open minded.'

'Great facilitator, very knowledgeable and fun personality.'

'Great workshop, very valuable and definitely gave me tools to use in recruitment.'

'This should be mandatory for all staff that manage staff.'

'Suzanne has a fantastic ability to engage the group whilst delivering the content in an easily digestible manner. Could not recommend any better – excellent.  Thank you.'

'I liked the course and it was very well related to our organisation.  The facilitator was good fun and made the course very interesting.  Coming away from this course, I feel like I have gained a lot of confidence.'

'Suzanne was great. She held my attention all day. I loved it. Suzanne was humorous and engaging and had me self reflecting about current challenges. I found the skills and tools to manage my reactions and how to use reflective listening most useful.'

'Suzanne was engaging, informative and innovative in her training style.  I would recommend this course to others wanting to improve their skills in understanding how others tick and manage conflict.'

'Very informative and productive course with a number of useful practical skills and strategies delivered.'

'Great presenter who explained points thoroughly + clearly. She encouraged group participants + discussion well throughout entire course. Well done.'

'Course material was great and our trainer demonstrated an excellent knowledge of the subject material.  Course flew by – also a good indicator that the trainer and course were excellent – Suzanne you were amazing.'

'Suzanne ‘s delivery and ability to take us on a journey was fantastic – she has the ability to engage at the most appropriate level and get everyone on a common level and point of view.'

'I’d definitely recommend this course. Great combination of theory and practical exercise. I learnt loads of useful techniques that I can apply to my day to day work.'

'Suzanne has excellent examples on every part of the course, as well as strongly encouraging us to participate. Great, active facilitator that engaged the group for the entire day.'

"I believe I am giving the customers a much better experience as work, all due to the things I learnt from you. I have stopped judging, started using more positive phrases, engaging more with them on a human level and it is really paying off. In turn its making my experience at work as a whole, a lot more pleasant.I am also finding myself making changes in my personal life, which I believe will help me maintain better relationships with family and friends. In my entire working life I cannot remember a course making more of an impact on me.

So thank you, I’m am extremely grateful to have been lucky enough to attend your course, I wish everyone at TMR could experience it."