LEADERSHIP SKILLS PROGRAMS
- Behavioural Interviewing Program
- Project Management Program
- Running Effective Meetings Program
- Managing Upwards Program
- Performance Management Program
- Coaching & Mentoring Program
- Leadership Program
Every program can be customised to suit your time-frame and budget.
Behavioural Interviewing Program
The best predictor of future work performance is successful past performance in similar situations. It is a form of interviewing that focuses on the past school and work-related performance of candidates. The essential difference is that behavioural interviewers ask competency-related questions that focus on past examples of demonstrated ability rather than asking hypothetical questions. In short, they ask ‘when did you demonstrate…’ rather than ‘what would you do if…’
Specific behavioural questions are designed to determine which candidates possess the particular competencies required. To establish whether candidates have demonstrated these competencies in past work experience and how past performance relates to the requirements of the current position.
Goals for the Program
- Develop a selection approach for competitive advantage.
- Identify ways in which current selection skills can be enhanced.
- Developing a team management process in selection.
Key Outcomes
The program will give participants the skills to:
- Develop competency in behaviour based interviewing processes.
- Identify the skills that are essential for success in the position and the organisation.
- Develop and ask effective, behaviour based questions.
- Develop structured interview guides.
- Develop the skill to control the interview.
- Probing and questioning strategically.
- Develop and conduct legally defensible interviews.
- Measure skills objectively instead of based on personality.
- Make decisions based on data as opposed to gut feel.
- Manage the image of the organisation.