LEADERSHIP SKILLS PROGRAMS
- Managing Upwards Program
- Performance Management Program
- Coaching & Mentoring Program
- Leadership Program
- Behavioural Interviewing Program
- Project Management Program
- Running Effective Meetings Program
Every program can be customised to suit your time-frame and budget.
Managing Upwards Program
Managing upwards requires a relationship of mutual trust and respect based around a commitment to common goals. The benefits for both parties are significant. Many team members have no concept of the need to manage upwards. Many team members operate with a mindset that the manager has all the responsibility for making their relationship work. Once they gain the understanding that if they significantly take the load off the manager and they meet their needs, the easier it is for the manager to make effective decisions, and provide better support for the team members’ needs and objectives.
Goals for the Program
- Develop a positive, mutual and supportive relationship between managers and their team members.
- Team members take responsibility for developing a respectful relationship with the manager.
- Team members develop a mindset that is less around entitlement and more focused towards strategic career management and viewing the manager as a crucial team member.
Key Outcomes
The program will help participants to:
- Understand and adapt to the manager’s context and the pressures they experience.
- Adjust their style to engage appropriately with different management and work styles.
- Recognise and demonstrate positive behaviours that support the manager.
- Gain an understanding of management priorities, expectations and demands.
- Effectively and respectfully manage and support your manager.
- Develop self-awareness around behaviours that diminish or enhance relationships with managers.
- Develop empathy, compassion and graciousness towards their manager.
- Provide upwards feedback effectively and respectfully.
- Attend meetings with managers and support their agenda.
- Request and respond appropriately to feedback and ‘constructive criticism’ about their performance.